1. You have 30 days to decide if an item is right for you, if you would like to return or exchange the item, please contact us within 30 days of delivery. Returns may take up to 14 business days to process from the day we receive the return.
2. If you paid by credit or with a debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request.
3. We also accept returns if you bought via PayPal
5. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
6. Items with non-returnable marks and gifts cannot be returned.
7. We do not accept returned items that have been sent back without proper return requests.
8. The returns will be made at your own cost.
9. Please be sure to double-check your returns before shipping them out.
Note: The original shipping fee and Shipping Guarantee are non-refundable.
Customer Service Email: support@jaelitor.com
